Vilnius Theater Lėlė GIFT CARD

PURCHASING GIFT VOUCHERS

- Gift vouchers can be purchased at the Vilnius Theater Lėlė (Lėlė) box office of the (Arklių g. 5, Vilnius), at any box office of the ticket distributor kakava.lt, or online www.kakava.lt

VALIDITY OF THE GIFT VOUCHER

- Gift vouchers are valid for 12 months from the date of purchase.
- If the gift voucher has not been used within the validity period, it is considered no longer valid, will not be renewed and will not be refunded.

EXCHANGE OF GIFT VOUCHERS

- Gift vouchers can be exchanged for tickets at the Lėlė box office (Arklių g. 5, Vilnius), at any box office of the ticket distributor kakava.lt and at www.kakava.lt.
- A gift voucher is not a ticket and does not guarantee access to the desired performance.
- Gift vouchers cannot be exchanged for tickets to other Organisers' events.
- If the ticket price is less than the value of the gift voucher, the difference is non-refundable
- If the sum of the ticket prices is higher than the value of the gift voucher, the spectator must pay the difference.
- The gift voucher must be exchanged for tickets in one purchase.
- The value of the gift voucher cannot be exchanged for cash.
- If the event was cancelled, tickets purchased with a gift voucher are not refundable, but are exchanged for tickets for the performance of your choice.
- Gift vouchers will not be exchanged for a new one if they are damaged, lost or otherwise misplaced.
- It is recommended to exchange your gift voucher before the end of the season (June).
- Gift vouchers are not subject to VAT invoicing. If the buyer so requests, an acceptance certificate will be issued. For the deed, please contact pagalba@kakava.lt.